Starting a new conversation
Click New Chat at the top of the conversation list. Start a new chat for each client or task. This keeps answers focused and avoids mixing up clients.
Finding past conversations
Your recent conversations are listed on the left, newest first. Click one to reopen it and carry on where you left off. On mobile, tap the chat icon at the top right to open the list.
Deleting a conversation
- Hover over the conversation in the list and click the bin icon.
- Confirm. This cannot be undone.
Why start a new chat?
- Everything earlier in a conversation, including attachments, counts towards the message size limit.
- Shorter conversations are faster and more accurate.
- If you see "This message is too large to send…", start a new chat and re-attach only the files you need.
If you close the page while the Assistant is working
The Assistant keeps processing in the background. Reopen the conversation later and the answer will be there. If your connection drops, you'll see "Connection interrupted. The Assistant is continuing to process your request in the background…", and the response will appear once it's ready.
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